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With 25+ years of industry experience, Elgendy Refrigeration repairs, services and installs cool rooms for businesses throughout Melbourne.
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Melbourne Cool Room Repairs
If your cool room breaks down, perishable goods are placed at significant risk. It could also mean that your restaurant, supermarket or food business is unable to trade normally.
Elgendy Refrigeration offers same-day and after-hours repairs, where possible, for businesses within a 50km radius of Epping, Victoria.
Our technicians will diagnose faults on-site and work on your existing rooms, regardless of who designed or installed them. They will inspect the complete system to identify the root cause of the problem. This includes the refrigeration equipment, insulated structure, doors, controls and drainage.
Please call 0404 000 073 if your cold room needs immediate repairs or a reliable service.
Cool Room Not Holding Temperature
If your cool room can't reach or maintain its set temperature, it may have a faulty sensor, thermostat, controller, fan or refrigeration component. Alternatively, damaged insulation, poor door seals, and restricted airflow may be allowing heat to enter the room.
It is worth contacting us if you experience any kind of unexpected temperature changes. Especially if food safety or stock is in danger of being compromised.
Condensing Unit and Motor Faults
The main purpose of the condensing unit is to release heat collected from inside the room. However, if the fan, motor, compressor, or electrical components fail, then the cooling system may run continuously without reaching the required temperature.
Some warning signs to look out for include a sudden rise in energy use, repeated stopping and starting, overheating, or unusual noises. Our team will test both the unit and its components before recommending the most cost-effective and energy-efficient solution.
Door, Gasket and Panel Repairs
Both damaged doors and gaskets allow warm, humid air to enter the cool room. Over time, this can cause condensation, ice buildup, and longer run times.
Our professional technicians excel in repairing door alignment, hinges, closers and replaceable press-in gaskets. They can also assess and rectify damage to insulated panels, stainless-steel-reinforced floors, anti-slip surfaces, and exterior skirting.
Controller and Alarm Panel Faults
Along with regulating temperature, cool room controllers may also manage defrost cycles, fans and alarms. However, a faulty sensor or control panel can display an incorrect temperature, trigger false alarms, or allow the room to become too warm.
To prevent this, we inspect and perform necessary repairs to cool room control panels, temperature probes, electrical connections, and alarm functions to restore them to optimal performance.
We recommend that all our customers have their cool rooms serviced at least once every six to twelve months. Doing this gives us the best opportunity to uncover developing faults before they lead to a stock loss or an urgent shutdown.
At Elgendy Refrigeration, our cool room service may include:
Room and operating temperature checks
Controller, sensor and alarm testing
Compressor and condensing unit inspection
Refrigerant pressure and leak checks
Condenser and evaporator coil cleaning
Fan and airflow checks
Defrost cycle testing
Drain clearing
Door, gasket, hinge and closer checks
Panel, floor and insulation inspection
Electrical connection checks
If you are unsure when to schedule maintenance, we can recommend a suitable timeframe based on your cold room system.
Our expert team designs and installs cool rooms based around your specific needs. Some of the installation features they can include are:
After an initial consultation, our team will create a final design for your perusal.
For commercial properties, cool rooms can typically be constructed in one of three ways. They can either be:
Our team will recommend and deliver the option that best suits your business operation.
A cool room generally operates at a positive temperature above 0°C. However, rooms that operate below 0°C are commonly referred to as freezer rooms or low-temperature rooms.
Depending on your storage requirements, our freezer rooms are designed to run between −10°C and −25°C. They use suitable panels, seals, flooring and refrigeration equipment to manage these lower temperatures.
Please visit our freezer room repairs page to find out what to do if your existing room has stopped cooling or developed a fault.
What We Store Cool Rooms For
Cool rooms are essential for businesses and facilities that need stable temperatures to store perishable or sensitive products. They may include:
Fruit and vegetables
Meat and seafood
Dairy products
Prepared food and ingredients
Beverages
Flowers
Film
Pharmaceutical products
Other temperature-sensitive goods
It is important to recognise that these products require not only different temperatures, but also humidity levels, ventilation, and shelving arrangements. Additionally, food storage must also meet relevant safety requirements.
Our team will discuss these matters with you before commencing an installation.

Commercial Cool Rooms for Melbourne Businesses
At Elgendy Refrigeration, we work with a broad range of Melbourne businesses that need reliable temperature-controlled solutions for food service, retail display, bulk storage or production.
We design cold storage and commercial cool rooms for:
If you operate within any of these industries, please talk to our team to discuss your specific requirements.
Over almost 20 years, we have installed and repaired cool rooms for several major businesses and Australia's biggest brands across Melbourne. Our previous client projects have involved working with the following organisations.
You can see more of our refrigeration work here.
Frequently Asked Questions
The cost of repairing a cool room will depend largely on the nature of the fault and which parts are required. For instance, a gasket or sensor repair will usually cost less than work involving the compressor, condensing unit or insulated panels. Our technicians will supply you with a detailed quote for your approval.
The cost for installing a quality cool room will be influenced by several factors. They include the size of the room, the type of high-quality insulation required, the temperature range needed and other aspects such as flooring, equipment and how easy the site is to access.
We will confirm the cost after completing a site inspection and initial consultation. Therefore, you'll know what to expect before work begins.
Depending on the size you need and the complexity of the setup, a standard commercial cool room or walk-in chiller installation can take anywhere from 2 to 5 days or more to complete.
A cool room generally runs between 0°C and +8°C, depending on the products being stored and the relevant food safety requirements. This contrasts with a freezer room, which usually runs between −10°C and −25°C.
Our technicians use their expertise to repair cool rooms and commercial refrigeration installed by other businesses. They will inspect the refrigeration system, doors, gaskets, panels, flooring, controller and alarms to determine and then rectify the fault(s).
Whenever possible, we offer same-day and after-hours attendance for urgent breakdowns or faults within a 50 km radius of our Epping office location.
At Elgendy Refrigeration, we specialise in providing top-quality cool rooms, perfect for preserving your fruit, vegetables, meat, dairy products, and more. These rooms are also ideal for flowers, film, pharmaceuticals, and other temperature-sensitive goods.

Cool rooms, often termed cold rooms, come in diverse forms like custom-built, mobile, or modular kits. Whether for product display, storage, or transportation, these units are versatile. Cool rooms can run at positive temperatures (above 0ºC) or negative temperatures (below 0ºC). Rooms with negative temperatures are typically dubbed 'freezer rooms' or 'low temp rooms'. Whilst commercial catering and industrial sites frequently employ cool rooms, there's a rising trend for their use in domestic and residential spaces. We pride ourselves on using top-notch cool room motors. Explore our range to discover the variety of cool rooms we offer. Contact Us or Call Us on 0404 000 073 for your requirements of cool rooms Installation in Melbourne and cool room repair Airport west, Essendon, Niddrie, South Morang Areas.
At Elgendy Refrigeration, we're a Melbourne-based commercial refrigeration service provider, ready to cater to all your fridge needs at your business premises. Our offerings include:
✓ 24 hour breakdown service for commercial refrigeration systems across Melbourne
✓ Customised design and installation tailored to fit your budget and requirements
✓ Advance precautionary maintenance programs
✓ Commercial Fridge
✓ Beer Dispensing systems
✓ Air Conditioner Systems
✓ Wall Mounted Split A/C
✓ Blast chillers
✓ Refrigerated Cabinet
✓ Unit Liquid Cooler
✓ Cassette Air Conditioners
✓ Proactive maintenance programs
✓ Cold storage Solutions
✓ Chiller MultiDeck Counters
✓ Comprehensive cool rooms
✓ Full-serivce freezer rooms
✓ Ice machine repairs and maintenance
✓ Refrigerated cabinets
✓ Water chillers
✓ Cool Room Controller Panels
With our meticulous approach and consistently top-tier services, we've become the go-to business for all Cool Room Installations and repairs in Essendon. For unparalleled services, Elgendy Refrigeration is your premier choice. Dial 0404 000 073 for cool room repair in South Morang.
Contact us with your requirements and let's get started on your project.